Currently, Appointments must be confirmed by the Barber. Thank you!
Any appointments that are not cancelled 3-hours prior to the initial appointment will be considered a "No-call, No show". The 3-hour time frame gives us a chance to fill the time that's been forfeited. The guest/client have a 10 minute grace period before their appointment is marked as a no call no show.
"No-call, No-shows" are subjected to a $20 fee with the credit/debit card that you reserved your appointment with. Declined payment or failure withdrawal will prohibit you from securing any future appointments (future appointments will be cancelled), until the fees are met. Cancellations is the guest’s responsibility to CALL (727)902-2955 or to cancel via link in the client's confirmation text or email they received.
If you've received a confirmation for a cancellation on your behalf, but is still receiving a notification of an upcoming appointment, please provide our staff with the cancellation confirmation email or text to waive the fee.
Please be mindful that our staff are all independent contractors and do not receive hourly pay, taking an appointment space and failure to arrive will reflect negatively upon us.
Freshies Barber Studio cancellation policy is considered "lenient" compared to our competitors and we hope you will help us be efficient by doing your part.
**In the event that WE are late 10 minutes to your appointment when you’ve arrived, we will not access any fees and will honor the appointment, and if your time is restricted and cannot keep the appointment due to our lateness, the fee is waived and at your *initial* rescheduled appointment, a $5 discount will be applied to your service.